Act on Specified Commercial Transactions

Company Name

RIV LLC

Seller

IgarashiShota

Seller's Address

〒0010020

HokkaidoCrosspoint 2F, 20 Nishi 5, Kita Nijuyo Nishi 20, Kita-ku, Sapporo

Contact

Hours & Shop Information

Business days: Weekdays (10:00-17:00) ※Japan Time
Closed: Saturdays, Sundays, national vacations, and long vacations designated by our company (year-end and New Year holidays, summer vacation, etc.)

About Price

The displayed price includes tax. Shipping costs are charged separately. Please check the product details page for shipping costs.

About Payment Billing Date

Payment Method: Credit Card / Amazon Pay / PayPal
Payment Period: Payment is confirmed at the time the order is confirmed.

Guidance on tariffs
If you purchase Japanese products from overseas, customs duty may be incurred. In that case, please note that any customs duties incurred will be borne by the purchaser.

Shipping Date

We will ship within 10 business days after confirming your payment.
If you choose deferred payment, we will ship within 10 business days after confirming your order. Please note that some made-to-order products, such as fried foods, may take some time to ship, so please understand this before placing your order.

Notes on Refund and Returning Goods

We do not accept any returns or refunds after the product has been shipped. We will exchange the product for a good one only if the product is defective.